With the adoption of smartphones, social media and online shopping, connected experiences have become an expectation. “The customer is always right” mentality is no longer enough to earn customer loyalty. In fact, 84% of customers say the experience is just as important as the product or service they are purchasing. People expect proactive brand engagement and support.… Continue reading Customer expectations and successful email deliverability : How Salesforce Marketing Cloud can fuel seamless customer experiences?
Even if you don't know the first thing about CRM including what it stands for your business could probably benefit from it. These apps help small business owners organize day-to-day tasks, schedule meetings, send invoices, send emails, and manage a database of customers. As your business grows you can use a CRM to help you… Continue reading How to boost your Small Business?☁️